This Privacy Policy explains how nustra.ph collects, processes, stores, shares, and protects the personal data of its registered Members and website visitors. nustra.ph is committed to handling your information with the care, transparency, and security it deserves — in compliance with applicable Philippine data privacy laws and regulations.
The six core principles that govern how nustra.ph handles your personal data — the full legal text follows below.
nustra.ph collects only the personal data that is strictly necessary to operate your account, process payments, verify your identity, and comply with applicable laws. We do not collect data speculatively or beyond what the platform requires to function.
All data transmitted between your device and nustra.ph is protected by 256-bit SSL encryption. Stored personal data is protected by industry-standard access controls, encryption at rest, and regular security audits to prevent unauthorised access.
nustra.ph does not sell, rent, or trade your personal data to any third party for commercial marketing purposes. Your information is yours. We only share it with the limited parties described in this Policy, strictly for the purposes of operating the platform.
As a nustra.ph Member, you have the right to access, correct, delete, and restrict processing of your personal data. You may also object to certain processing activities. nustra.ph provides clear channels to exercise these rights without unnecessary delays.
nustra.ph retains personal data only for as long as it is necessary for the purposes for which it was collected, or as required by law. Upon account closure or the expiry of applicable retention periods, personal data is securely deleted or anonymised.
nustra.ph processes personal data in compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), and its implementing rules and regulations as administered by the National Privacy Commission (NPC) of the Philippines.
nustra.ph is an online casino and sports betting platform operated from Metro Manila, Philippines, accessible at nustraph.app. The Platform is the data controller for personal information collected through the website, the registration process, and all ongoing account interactions.
As the data controller, nustra.ph determines the purposes and means of processing personal data submitted by Members and visitors. Inquiries relating to data privacy may be directed to our Data Protection Officer using the contact details set out in Section 16 of this Policy.
This Policy applies to all personal data collected, processed, or stored by nustra.ph in connection with:
This Policy does not apply to third-party websites or services that may be referenced on the Platform. nustra.ph is not responsible for the privacy practices of any third party.
nustra.ph collects the following categories of personal data, depending on your level of engagement with the Platform:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government ID details | Registration & KYC verification |
| Contact Data | Email address, Philippine mobile number | Registration |
| Address Data | Residential address, city, province, postal code | KYC verification |
| Financial Data | GCash/Maya account name, BPI/BDO account details, transaction records | Deposits & withdrawals |
| Document Data | Copies of government-issued ID, proof of address, selfie verification | KYC verification |
| Transactional Data | Deposit history, withdrawal records, wager history, game sessions | Ongoing account use |
| Technical Data | IP address, device type, browser, operating system, session duration | All Platform visits |
| Communications Data | Support chat transcripts, email correspondence | Support interactions |
| Preference Data | Responsible gaming settings, notification preferences, game history | Account settings |
nustra.ph does not intentionally collect sensitive personal information (as defined under Philippine data privacy law) beyond what is strictly necessary for identity verification and anti-money laundering compliance. Where sensitive data is required, it is clearly identified at the point of collection, and your explicit consent is obtained.
The majority of personal data nustra.ph holds about you is provided directly by you during registration, KYC verification, deposit and withdrawal requests, and support interactions. You are not obligated to provide personal data, but failure to provide required information may prevent us from opening or maintaining your account.
When you access nustraph.app, certain technical data is collected automatically through server logs and cookies. This includes your IP address, browser type, operating system, referring URL, and session timestamps. This data is used for Platform security, fraud prevention, and performance monitoring.
nustra.ph may receive personal data from third-party identity verification services, payment processors (including GCash, Maya, BPI, and BDO), fraud prevention services, and, where applicable, regulatory bodies. Such data is received solely for the purposes described in this Policy and is handled with the same level of care as data collected directly from Members.
nustra.ph processes personal data on the following legal bases as recognised under the Data Privacy Act of 2012 and its implementing regulations:
nustra.ph uses the personal data it collects for the following specific purposes:
nustra.ph does not sell, rent, or trade your personal data. We share personal data only with the following categories of third parties, strictly for the purposes described:
When you make a deposit or withdrawal, your payment details are shared with the relevant payment processor (GCash, Maya, BPI, BDO, Metrobank, 7-Eleven CLiQQ, Coins.ph, or USDT TRC20 wallet infrastructure) to facilitate the transaction. Each processor operates under its own privacy policy and security obligations.
nustra.ph may use third-party KYC and identity verification service providers to assist with the verification of government-issued identification documents. These providers process personal data on behalf of nustra.ph under data processing agreements.
nustra.ph uses third-party services to screen transactions and account activity for indicators of fraud, money laundering, and other financial crimes. These services may process transaction data and technical identifiers.
nustra.ph may disclose personal data to Philippine regulatory bodies, law enforcement agencies, or courts where required to do so by law or by a valid legal process. Such disclosures are made only to the extent necessary to comply with the legal obligation.
nustra.ph engages third-party technology and service providers for hosting, analytics, customer support tooling, and communications infrastructure. These providers process personal data solely on nustra.ph's behalf and are bound by contractual data protection obligations.
nustra.ph uses cookies and similar tracking technologies (including session tokens, local storage, and device fingerprinting) on the Platform. These technologies serve the following purposes:
You may manage non-essential cookie preferences through your browser settings. Disabling strictly necessary cookies will impair your ability to log in and use the Platform. nustra.ph does not respond to browser-level "Do Not Track" signals at this time, as there is no uniform standard for their implementation.
nustra.ph retains personal data for the following periods, after which data is securely deleted or irreversibly anonymised:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & identity data | Duration of account + 5 years after closure | Legal & regulatory obligation |
| Transaction & financial records | 10 years from transaction date | Anti-money laundering law (AMLA) |
| KYC documents | Duration of account + 5 years after closure | Regulatory KYC requirements |
| Support communications | 3 years from last interaction | Legitimate interests (dispute resolution) |
| Technical & log data | 12 months | Security & fraud prevention |
| Marketing consents | Until consent withdrawn + 1 year | Consent record-keeping |
Where a Member has been self-excluded or permanently banned, nustra.ph retains sufficient data to enforce the exclusion and prevent re-registration for the duration of the exclusion period, even if the Member requests deletion.
nustra.ph implements a layered security framework to protect personal data against unauthorised access, disclosure, alteration, or destruction. Security measures include:
Under the Data Privacy Act of 2012 and its implementing regulations, nustra.ph Members have the following rights with respect to their personal data:
Request a copy of the personal data nustra.ph holds about you and information about how it is processed.
Request correction of inaccurate or incomplete personal data held about you. Some corrections require supporting documentation.
Request deletion of personal data that is no longer necessary, processed unlawfully, or subject to a withdrawn consent — subject to legal retention obligations.
Request that nustra.ph limits the processing of your data while a dispute or review is pending, without requesting full deletion.
Request a structured, machine-readable copy of personal data you provided to nustra.ph, where technically feasible.
Object to processing of your data based on legitimate interests, including direct marketing. Objections to marketing will be honoured immediately.
To exercise any of these rights, contact nustra.ph via live chat or at [email protected]. We will respond to verified requests within thirty (30) days. We may need to verify your identity before processing your request. If you are dissatisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
nustra.ph is strictly an adult platform. All services are exclusively available to individuals who are at least twenty-one (21) years of age. nustra.ph does not knowingly collect personal data from individuals below this age.
If nustra.ph becomes aware that personal data has been collected from a person below the age of 21, the account will be immediately suspended, all associated data will be securely deleted, and any deposited funds will be returned to the original payment source after appropriate verification. Parents and guardians are responsible for ensuring that minors do not access the Platform on shared devices.
nustra.ph is based in the Philippines and processes personal data primarily within the country. Where personal data is transferred to third-party service providers or partners located outside the Philippines — for example, game technology providers or payment infrastructure partners — nustra.ph ensures that such transfers are made only to jurisdictions that provide an adequate level of data protection, or under contractual safeguards that bind the recipient to standards equivalent to those required by Philippine data privacy law.
You may request information about the specific safeguards applied to cross-border transfers of your data by contacting the nustra.ph Data Protection Officer.
The nustra.ph Platform may contain links to third-party websites, game providers, or payment services. This Privacy Policy applies exclusively to nustraph.app and the services operated directly by nustra.ph. nustra.ph is not responsible for the privacy practices, data handling, or security of any third-party website or service accessed through links on the Platform. You are encouraged to read the privacy policy of any third-party service you use.
nustra.ph reserves the right to update or modify this Privacy Policy at any time. The revised Policy will be published on the Platform with an updated effective date. Where changes are material — meaning they significantly affect how your personal data is processed or your rights as a data subject — nustra.ph will provide advance notice via email to your registered address and/or a prominent notice on the Platform, no less than fourteen (14) days before the changes take effect.
Your continued use of the Platform after the effective date of a revised Policy constitutes your acceptance of the revised terms. If you do not agree to the revised Policy, you should stop using the Platform and may request account closure.
nustra.ph has designated a Data Protection Officer (DPO) responsible for overseeing compliance with this Policy and applicable data privacy law. If you have questions about this Policy, wish to exercise your data subject rights, or want to raise a data privacy concern, you may contact us through the following channels:
nustra.ph will acknowledge receipt of privacy requests within three (3) business days and will provide a substantive response within thirty (30) days. Where the request is complex or involves multiple data sets, nustra.ph may extend this period by a further thirty (30) days with written notice.
You also have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your rights under the Data Privacy Act of 2012 have been violated. The NPC may be contacted through its official website and offices in Pasay City, Metro Manila.
You've read how nustra.ph handles your personal data. Your information is collected only for what's needed, protected at every step, and never sold. Log in to your account to access 500+ games, GCash withdrawals, and your current bonus balance — knowing your data is in safe hands.
21+ only · DPA 2012 compliant · Play responsibly